Sunday, November 4, 2018

5 ways to say ''Thank you'' to your customer

There are a lot of ways to say thank you to the customer and show them how we appreciate them a lot.maybe each of company has their own way to thanks their customer, here 5 ways to say ‘’thank you’’ to the customer.

Firstly is Just say thank you in person. While looking them in the eye and smiling. It does not cost anything to pay, and it could be the best thing the customer hears all day. Say thank you face to face. The most genuine way to express the appreciation is in person. If by called, say it nicely. it will make our customer more comfortable and feel that their self more appreciated.

Give discounts on your product or service to the customer. It is a simple rule of business loyal customers gets better deals. Just like a cosmetic product, they give a sample or free gift to their customer, you can give your best customers a discount on whatever it is you do. You might even want to thank all of your customers with a program like loyalty cards for a regular customer or a card as registration a by using a card, they will have a discount when they came again to buy our product or service.

You can also communicate the message through greeting cards, printed messages or other else. Leave a hand-written note. Whether a thank you card or a post-it note it is looked more personal, powerful and sure to be appreciated. Remember to be specific. Give hand-written thank you notes. In a world of technology with the simple messaging and email, a personal note shows how thoughtful you are. Mail it alone or include with an order. Send a holiday, celebration card such a Hari Raya, Deepavali, Chinese New Year and so on. A simple greeting card or keep in touch with them lets your customers know you value them and look forward to doing business again.

Give gifts to customers.you do not to have to wait for holidays or birthdays give a present or gift to the customer. Reward loyal customers. This can be as simple as sending vouchers or offer some discount to your top customers at the end of the year. Give away branded products. Pick something practical or useful like pens or mugs with your company name and logo on it to help keep your business top of mind and the customer keeps remember your company. Give surprise rewards. Offer and give a random customer a discount, upgrade or free product and service. Unexpected kindness guarantees positive word of mouth for your business and it can make other people more knowledgeable about your company.

Deliver great customer service. Be polite, well mannered, engaged and willing to work with your client to solve any issues they have. Show to the customers you have listened and what they have been through. If you made changes and improvement after getting back the feedback from a customer, be sure to them know.

3 comments:

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